Human Resource
The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from physical offices to digital workplaces overnight. They reinvented work cultures, implemented new tools, and saw their teams thrive in new, remote environments.
An ounce of prevention is worth a pound of cure, and this is as true for security as it is for healthcare. Taking the time to secure your payments process can prevent headaches down the road, improve your recordkeeping, and prevent unauthorized spending.
Dive into the APRA”s CPS 230 Operational Risk Management Standard with Protecht’s detailed summary, highlighting its significance and implications for regulated entities.
Today’s work takes place in the office, at home, and everywhere in between.
In the past, organizations saw customer service as its own separate entity. If contact center agents treated customers well, they reasoned customer satisfaction would go up.
It’s clear that the future workforce will be hybrid, with some workers in the office, some working remotely, and some a combination of the two.
One of the biggest trends in the enterprise communications area today is the integration of unified communications-as-a-service (UCaaS) and contact center-as-a-service (CCaaS).
Crew planning and optimization are central to any airline´s operations, cost management, and customer service delivery.
The shift to hybrid work is not just about practical things like convenience and cost-effectiveness.
While ecommerce grew during the pandemic, the rate of online returns grew even faster, surpassing the overall growth rate of online shopping by almost 3% in 2021.
MuleSoft’s | Marketing
Rimini Street | IT
