Redis Enterprise for Caching

Redis Enterprise for Caching Learn about the top caching patterns and how to implement them In many business applications, even the slightest performance edge has a profound business impact. Fractions of a second can mean the difference between a sale or a page bounce, a loyal customer or attrition to the competition – and ultimately…

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PowerStore Resiliency-fr

Résilience de la solution Dell PowerStore Enterprise Strategy Group a passé en revue les fonctionnalités de la nouvelle solution Dell PowerStore Prime et a évalué les avantages potentiels qu’elle présente pour les clients. PowerStore Prime offre des fonctionnalités de protection des données en local, à distance et dans le Cloud qui garantissent la haute disponibilité…

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Maximizing Contact Center Operations with Generative AI Assistants Backed by Responsible AI Principles AC-IBM

Maximizing Contact Center Operations with Generative AI Assistants Backed by Responsible AI Principles Contact centers have long harnessed automation and AI to simplify customer inquiries. Now, the advent of generative AI (GenAI) is transforming the customer experience once again. GenAI and automation solve global organizations’ biggest customer service challenges: meeting increased Ddemand, reducing costs, improving…

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