The Business Leader’s Guide to Digital Worker Technology for Improving Productivity Learn how to turn your workforce into a talent force with “The Business Leader’s Guide to Digital Worker Technology for Improving Productivity.” A frequently cited benefit of digital workers is that they enable human employees to spend more time on higher-value work. But what…
Put AI to work for IT operations Business success depends on efficient and effective IT operations. But today’s IT operations are complicated and … no surprise … it’s a struggle for most IT teams. Yet genAI offers IT—its teams, tools and processes—tremendous opportunities for transformation. Explore this guidebook to discover how you can boost your…
Maximizing Contact Center Operations with Generative AI Assistants Backed by Responsible AI Principles Contact centers have long harnessed automation and AI to simplify customer inquiries. Now, the advent of generative AI (GenAI) is transforming the customer experience once again. GenAI and automation solve global organizations’ biggest customer service challenges: meeting increased Ddemand, reducing costs, improving…
