Real-time data: Yamaha mover achieves CX improvement and productivity improvement using real-time data in Informatica IDMC

Yamaha Motor has embarked on a Digital Transformation (DX) to enhance data integrity across numerous business departments and data streams, as part of the Informatica’s Intelligent Data Management Cloud ™ (IDMC). ) Was used to integrate data and analytics into a comprehensive single platform equipped with AI.

This allowed access to real-time data, improved inter-team collaboration, operational rectification, enhanced customer experience (CX), and reduced IT costs.