IT

CHOOSING AN AI-POWERED CONVERSATIONAL INTELLIGENCE SOLUTION Struggling with inefficiencies and poor customer satisfaction in your contact center? Discover how advanced contact center analytics can transform your operations. Our Analytics Buyer’s Guide provides a deep dive into what to consider when investing in a contact center analytics solution tailored to your needs. Key Benefits: Enhanced Performance:…

Manufacturing in the Crosshairs: How Zero Trust Architecture Secures the Future of Smart Factories The fourth industrial revolution—Industry 4.0—is redefining manufacturing with smart factories, IoT-connected devices, and predictive maintenance. But with such innovation comes unprecedented risks. The manufacturing vertical has experienced the highest volume of IoT malware attacks, accounting for 36% of all IoT malware…