Australian Retailer Takes a Non-traditional Path for ERP Officeworks understood that without access to the CRM, every aspect of the organisation that relied on the SAP CRM would no longer work. Their call centre and online customer support, for instance, would be unable to assist customers the moment Internet Explorer retired. The Officeworks team was…
IT and Cybersecurity Pros: What About Your Personal Resilience? Today’s IT and Cybersecurity professionals are sharply focused on keeping their organizations flexible, adaptable, responsive, and resilient — but what about your personal resilience? Organizational resilience is challenging enough, given today’s technology trends that include: A diverse user base (employees, partners, suppliers, and customers), which for most is remote/hybrid…
Maximize your data insights with AI Wir arbeiten in einer unvorhersehbaren, sich schnell verändernden und oft zerrissenen Umgebung. Gleichzeitig sind wir Zeuginnen eines der größten technologischen Fortschritte seit der Geburt des Internets: der generativen künstlichen Intelligenz (GenAl). Außerdem sind wir umgeben von ständig wachsenden Datenbergen in einer oft verteilten Landschaft. Den Wert von Daten ausschöpfen…
